Client case · anonymised client
Outsource logistics to support growth.
From requirements to operational launch: structure the tender, select a partner and coordinate the transition.
The brief
As its business grows, a client wants to outsource its logistics. SYCTA helps translate its needs into specifications, manage the RFI and RFP stages, assess providers and organise integration against a shared schedule.
- Requirements
- RFI & RFP
- Assessment & visits
- Integration & launch
How operations are organised
- 01
Define the requirements
Scoping covers inbound and outbound flows, storage, order fulfilment, demand fluctuations and service requirements. These elements shape the specifications and the future provider’s responsibilities.
- 02
Run the RFI and RFP
The request for information (RFI) identifies providers with relevant capabilities. The request for proposal (RFP) specifies the required operating model and enables offers to be compared against common criteria.
- 03
Assess providers and visit sites
The assessment considers the proposed organisation, available resources, information systems, pricing structure and capacity to support growth. Site visits test proposals against operational reality and clarify outstanding questions.
- 04
Coordinate integration and scheduling
The transition is structured around shared milestones: preparing data and interfaces, defining receiving and fulfilment instructions, organising stock transfer and launching operations. Tracking actions, responsibilities and initial flows supports the handover.
The value of the approach
Support that connects decision-making with operations: documented requirements, providers assessed against a common framework and a coordinated transition. The client has a consistent approach from tender and selection through to logistics launch.
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